Email and form intake
Forward any inbox or embed a form. Requests become tickets with the client attached.
Learn moreFeatures
Everything between "Can you just..." and "Done".
Intake, triage, planning and reporting in one tool built for client work.
Shared ticket queue
Saved views, bulk actions, collision detection and keyboard shortcuts.
Learn moreSLA policies
Response and resolution targets per client, paused while you wait on them.
Learn moreAI triage
Suggested owner, priority, due date and reply draft. You stay in control.
Learn moreCapacity planner
Real hours, holidays and meetings, with overload warnings.
Learn moreClient portal
Clients raise requests, see status and approve work in your branding.
Learn moreAutomations
If-this-then-that rules for routing, reminders and escalations.
Learn moreReports
SLA performance, workload and client health, exportable to CSV.
Learn moreSecurity
SSO, enforced 2FA, audit log and UK and EU hosting.
Learn moreIntegrations
Works with the tools you already use
Gmail, Outlook, Slack, Teams, Google Calendar and Zapier. Open API on every plan.
Gmail
Outlook
Slack
Teams
Calendar
Zapier
See it with your own requests
Forward one inbox and watch the queue fill.