Skip to main content
New: AI triage suggests owner, priority and due date. See what is new →
Capacity planner

Know if the week fits before you say yes.

Every ticket has an estimate. Every person has real hours. Hookdesk shows where they collide.

Real hours

Contracted hours, holidays and calendar meetings are taken off automatically.

Overload warnings

Red bars appear before a day goes over, not after.

Rebalance

Drag work between people or accept a suggested move.

Questions about the planner

Does it connect to Google Calendar and Outlook?

Yes. Meetings are read as busy time. Nothing is written back without permission.

Can clients see the planner?

No. Clients only see due dates you choose to share in the portal.

Is it on every plan?

The personal planner is on every plan. Team week and rebalance start on Studio.