One running timer
Start a timer on a ticket; starting another stops the first.
Time
Time that logs itself, nearly.
Timers on every ticket, with estimates alongside.
app.hookdesk.ai/tickets/1042
Fictional example dataWhy teams use time tracking
Manual entries
Add or correct time after the fact, with a note.
Everhour sync with preview
Time bound for Everhour waits in the Outbox until you confirm.
How it works
1
Start a timer
Start it from the ticket you are working on.
2
Compare with the estimate
See time spent next to the estimate as you work.
3
Stop and adjust
Stop the timer and correct the time if needed.
4
Review and send
Confirm Everhour entries from the Outbox.
Works with
Integrations
Gmail, Outlook, Asana, Everhour, Slack...
Explore integrationsReporting
SLA, volume and capacity.
Explore reportingPlanning
Plan tickets against real capacity.
Explore planningQuestions
Can I run two timers?
No. One timer runs at a time.
Do I need Everhour?
No. Time is kept in Hookdesk either way.
Is time sent to Everhour automatically?
No. It is reviewed in the Outbox first.
Make next week realistic.
Set up in 10 minutes. Bring your team when you’re ready.