Pricing
Priced on agents, not tickets
Every tier includes the shared inbox, client portal, assignment engine and the daily support brief.
Founders and small teams
Starter
£29/mo
- 2 agent seats
- 1 shared mailbox
- Client portal
- Standard round-robin
- 30-day history
Growing support teams
Growth
£149/mo
- 10 agent seats
- Unlimited mailboxes
- SLA timers and escalation
- Routing rules engine
- AI Reply Assistant
Multi-brand operations
Scale
£549/mo
- 50 agent seats
- Multi-brand portals
- Advanced workload caps
- CSAT and agent reporting
- Priority support
Mission-critical service
Enterprise
Custom
- Unlimited seats and brands
- Dedicated environment
- Custom SLAs and 24/7 support
- Full audit log retention
Calculator
Estimate your monthly cost
Slide to the number of agents answering tickets.
Agents
5
Recommended tier
Growth
Seats included
10
Estimated total
£149/mo
100%
Of inbound email captured as tracked tickets
0
Conversations lost in personal inboxes
24/7
Client portal access with full ticket history
1-click
AI-drafted replies approved and sent
Managed onboarding
A concierge model, not a signup form
Three steps from first call to a fully running support desk.
01
Setup call
Meet a dedicated engineer to review your current inboxes, client tiers and response-time promises.
02
Desk configuration
We connect your mailboxes, import your clients, set SLAs, tags, routing rules and the branded portal.
03
Co-managed support ops
Our team stays in your Slack or Teams channel to tune routing, watch SLA drift and keep response times down.